Mandatory User Account required

FROM JAN 1, 2026At SLS Centre, your safety, security, and overall experience matter to us. That’s why, starting January 1, all drop-in users aged 13+ will be required to have a User Account with a verified photo ID. Creating your User Account is quick, free, and full of benefits.

The Benefits for You:

Faster Check-In: Save time at the front desk with streamlined access

Increased Security: Helps us track usage and mitigate theft throughout the facility

Emergency Readiness: Your emergency contacts are on file — just in case

Personalized Communication: Stay informed with updates tailored to your interests

Program Registration Made Easy: Your info is pre-filled, saving you clicks and time

Create a user account

Q&A

The Benefits for You:

Why is this mandatory?

Do I have to pay to create an account?

I only use the walking track/drop-in gym occasionally — do I still need an account?

I already have a membership, or I have registered for programs before — do I already have an account?

How do I set up or access my User Account?

What if I forget to set one up before visiting?

What personal information do I have to provide?

Will my information be shared or sold?

I don’t want to give my information — can I opt out?

What happens if I refuse to create an account?

Can I create one account for my whole family?

What if I don’t have internet access or a smartphone?